What We Do

An abundance of positive reviews is critical for the growth of your cash-based physical therapy practice. Businesses with strong online reputations see up to 354% higher conversion rates, and search engines prioritize businesses with a higher volume of positive reviews. Furthermore, 92% of customers choose businesses listed on the first page of Google, so if your reviews are too few or weak, you're not just missing opportunities, you're handing over business to your competitors.

Think about the last time you selected a new restaurant, mechanic, barber, dentist, or any other service-based business. Did you check their reviews first? Over 80% of people check reviews before making a decision. Cash-based physical therapy is no different.

Unfortunately, manually managing reviews is not sustainable. That’s why we built an AI-powered system designed specifically for cash-based physical therapists — automatically collecting real, high-quality reviews, strengthening your reputation, and leading to new clients. We ensure your practice is generating the quantity and quality of reviews needed to convert curiosity into cash.

Referrals are the #1 highest-converting source of new clients for cash-based physical therapists. The majority of prospects rely heavily on personal recommendations when choosing a provider, especially for cash-based care, where trust is everything.

However, research shows that even when you deliver exceptional service, only 29% of satisfied clients will refer others unless they’re prompted. That means without a system in place, you’re leaving a massive growth opportunity untapped. With word-of-mouth being so vital to the success of your cash-based practice, why leave it up to such a low chance?

Our fully automated referral system solves this problem for you. It identifies your happiest clients, incentivizes them to refer at the right time, follows up with them multiple times, and tracks results — all without adding extra tasks to your day.

Over time, you’ll develop an army of loyal clients actively sending people your way, driving predictable, scalable growth. You’ll see a boost in revenue. and you’ll become the go-to practitioner for people in your community looking to take control of their health.

Research shows that responding to leads within 6 minutes increases your chances of getting them in the door by 400%. However, every additional 5 minutes you don’t respond significantly reduces your chances of converting. In fact, leads contacted within 6 minutes see a 100x higher conversion rate than those contacted in 30 minutes. 

On top of that, 80% of leads need at least five follow-ups before they commit. So not only must you respond quickly to inquiring clients, but in most cases you’ll need to reach out several times. 

It’s clear that responding to leads with this level of speed and consistency is impossible for a physical therapist to do manually amongst all the other responsibilities required to run a successful practice. That’s why we built an AI-powered lead nurturing system specifically for cash-based physical therapy clinics. It automatically engages new leads in an authentic, personable way within the crucial 6 minute window, follows up with timely, high-converting messages backed by research, and books clients directly into your calendar.

With this system, no leads slip through the cracks, allowing you to treat clients with the peace of mind that your business is growing.

Shifting to a cash-based model can feel overwhelming. It requires rethinking your pricing, restructuring your workflows, retraining your staff, and sometimes even redefining your clinic’s identity. And doing all of that while still treating patients and managing a business? That’s a lot to carry on your own.

We specialize in helping physical therapists make this shift quickly, with clarity and confidence. We’ll help you audit your current structure, optimize your pricing and service offerings, and build systems that attract and retain cash-pay clients.

Change can be daunting, but with the right plan and support, it becomes a smart, strategic move. In a world where people are investing more and more every year in their physical health and longevity, there’s never been a better time to make the leap into cash-based physical therapy.

Imagine being fully booked weeks in advance with clients who pay upfront, value your time, and have unwavering loyalty. With the right systems in place, you’ll finally have the freedom to scale your business, increase your income, and deliver the highest level of care.